SHIPPING WITHIN NEW ZEALAND
We offer FREE delivery within New Zealand using NZ Couriers.
| Shipping Method | Cost | Delivery Time |
| Free Courier Shipping | FREE | 1-3 Business Days |
Please allow up to 48 business hours (excluding weekends and public holidays) to process and ship your order.
From time to time however there can be delays beyond our control, LUCILLA GRAY will do everything within our power to ensure your goods arrive within a reasonable time frame.
SHIPPING TO AUSTRALIA
We offer delivery to Australia via Fedex Express.
| Shipping Method | Cost | Delivery Time |
| Free Fedex Express International Economy when you spend over $100 NZD | FREE | 2 - 6 Business Days |
| Fedex Express International Economy | $20.00 | 2 - 6 Business Days |
| Fedex Express International Priority | $30.00 | 1 - 3 Business Days |
Please allow up to 48 business hours (excluding weekends and public holidays) to process and ship your order.
From time to time however there can be delays beyond our control, LUCILLA GRAY will do everything within our power to ensure your goods arrive within a reasonable time frame.
UNITED STATES SHIPPING
We ship all international orders via Fedex Express.
| Shipping Method | Cost | Delivery Time |
| Free Fedex Express International Economy when you spend over $300 NZD | FREE | 2 - 6 Business Days |
| Fedex Express International Economy | $40.00 | 2 - 6 Business Days |
| Fedex Express International Priority | $60.00 | 1 - 3 Business Days |
Please allow up to 48 business hours (excluding weekends and public holidays) to process and ship your order.
From time to time however there can be delays beyond our control, LUCILLA GRAY will do everything within our power to ensure your goods arrive within a reasonable time frame.
When converting prices to another currency or when an item is charged to a credit card, a slight price variation of between 2 and 5% may occur due to fluctuating exchange rates and credit card company charges. We take no responsibility for charges incurred at receivers end after sending the parcel as this can vary depending on the rules of customs in each country.
REST OF WORLD SHIPPING
We ship all international orders via Fedex Express.
| Shipping Method | Cost | Delivery Time |
| Free Fedex Express International Economy when you spend over $300 NZD | FREE | 2 - 6 Business Days |
| Fedex Express International Economy | $50.00 | 2 - 6 Business Days |
| Fedex Express International Priority | $70.00 | 1 - 3 Business Days |
Please allow up to 48 business hours (excluding weekends and public holidays) to process and ship your order.
From time to time however there can be delays beyond our control, LUCILLA GRAY will do everything within our power to ensure your goods arrive within a reasonable time frame.
When converting prices to another currency or when an item is charged to a credit card, a slight price variation of between 2 and 5% may occur due to fluctuating exchange rates and credit card company charges. We take no responsibility for charges incurred at receivers end after sending the parcel as this can vary depending on the rules of customs in each country.
DUTIES, TAXES, AND BORDER CHARGES
All international orders may incur customs or an import duty fee. These charges arise upon delivery of your parcel. These charges vary greatly depending on the country you are ordering from and cannot be predicted. Please contact your local customs office for further information.
All applicable customs fees, taxes and duties are the sole responsibility of the customer. In addition, some orders may experience customs delays.