SHIPPING WITHIN NEW ZEALAND
We offer FREE delivery within New Zealand using Courier Post
| Shipping Method | Cost | Delivery Time |
|---|---|---|
|
Free Tracked Shipping
|
FREE | 1 - 3 Business days |
|
Express Courier
|
$10.00 | Overnight |
|
Please allow up to 48 business hours (excluding weekends and public holidays) to process and ship your order. |
||
SHIPPING TO AUSTRALIA
We offer delivery to Australia via New Zealand Post
| Shipping Method | Cost | Delivery Time |
|---|---|---|
|
Free International Courier when you spend over $100.00 NZD
|
FREE | 2 - 6 Business days |
| International Courier | $15.00 | 2 - 6 Business days |
|
International Express Courier
|
$30.00 | 1 - 3 Business days |
|
Please allow up to 48 business hours (excluding weekends and public holidays) to process and ship your order. |
||
From time to time however there can be delays beyond our control, LUCILLA GRAY will do everything within our power to ensure your goods arrive within a reasonable time frame.
INTERNATIONAL SHIPPING
We ship all international orders via New Zealand Post
| Shipping Method | Cost | Delivery Time |
|---|---|---|
| Free International Courier when you spend over $100.00 NZD | FREE | 2 - 6 Business days |
|
International Courier
|
$30.00 | 2 - 6 Business days |
|
International Express Courier
|
$50.00 | 1 - 3 Business days |
|
Please allow up to 48 business hours (excluding weekends and public holidays) to process and ship your order. |
||
From time to time however there can be delays beyond our control, LUCILLA GRAY will do everything within our power to ensure your goods arrive within a reasonable time frame.
When converting prices to another currency or when an item is charged to a credit card, a slight price variation of between 2 and 5% may occur due to fluctuating exchange rates and credit card company charges. We take no responsibility for charges incurred at receivers end after sending the parcel as this can vary depending on the rules of customs in each country.
DUTIES, TAXES, AND BORDER CHARGES
All international orders may incur customs or an import duty fee. These charges arise upon delivery of your parcel. These charges vary greatly depending on the country you are ordering from and cannot be predicted. Please contact your local customs office for further information.
All applicable customs fees, taxes and duties are the sole responsibility of the customer. In addition, some orders may experience customs delays.
POLICY AND TERMS
Shipping fees are non-refundable. If you refuse any shipments from lucillagray.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.