All prices are shown in New Zealand Dollars (NZD). We endeavour to ensure that our pricing is accurate and current. Our prices are detailed within the individual product listings and we reserve the right to amend our prices at any time. If you have placed an order, we undertake to fulfil your order at the price listed at the time you ordered.
We strive to ensure that our products are described as accurately as possible on our website, however we do not warrant that the description is accurate. Where we become aware of any misdescription, we reserve the right to correct any error or omission.
Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true colour nor that any given image will reflect or portray the full design or options relating to that product.
We endeavour to ensure that our product listings are current however we give no undertaking as to the availability of any product advertised on our website.
Orders will not be dispatched until we have received payment in full. On confirmation of payment a receipt will be sent through to the email address you provided containing your invoice number and Track and Trace number.
All risk of loss or damage to the goods passes to you when we dispatch the goods.
We do not issue refunds on sale items. If you have any questions or enquiries please contact us before you finalise your purchase with payment.
Payment can be made by Visa, Mastercard, and Paypal.
www.lucillagray.com takes every precaution to make the site as safe as possible. We do not hold any payment details on record.
Once an order has been placed we are unable to cancel it. Please select carefully before placing an order.